25%
Retention Increase
Real-time
Issue Detection
40%+
Survey Response Rate
+30%
Satisfaction Improvement
Key Benefits
Increase customer retention by 25%
Identify issues before they escalate
Automated NPS tracking
Real-time sentiment analysis
Powerful Features
Automated survey distribution
AI sentiment analysis
NPS and CSAT tracking
Trend identification and alerts
Customer journey mapping
Feedback-to-action workflows
How It Works
Set up feedback triggers (after purchase, visit, or service)
AI sends personalized surveys via SMS or email
Responses analyzed for sentiment and trends in real-time
Negative feedback triggers immediate alerts to your team
Monthly reports show satisfaction trends and improvement areas
Real-World Success Stories
A hotel improved guest satisfaction scores by 30% by acting on AI insights
A clinic reduced patient complaints by 50% with proactive feedback collection
A retail store increased repeat visits by 35% by addressing feedback quickly
Perfect For These Industries
The Customer Feedback Bot is especially effective for these types of businesses.