Question 1

What is Simple AI Bots?

Accepted Answer

Simple AI Bots provides affordable AI digital workers (bots) designed specifically for small businesses. Each bot handles a specific business function — like social media, customer support, or bookkeeping — so you can automate repetitive tasks and focus on growing your business.

Question 2

Do I need any technical knowledge?

Accepted Answer

Absolutely not. Our bots are designed for non-technical business owners. We handle all the setup, and our dashboard is as easy to use as checking your email.

Question 3

How is this different from hiring a virtual assistant?

Accepted Answer

Our AI bots work 24/7 without breaks, handle multiple tasks simultaneously, never call in sick, and cost a fraction of what you'd pay a human assistant. Plus, they get better over time as they learn your business.

Question 4

Can I try before I buy?

Accepted Answer

Yes! We offer a 14-day free trial for any bot. No credit card required. Book a demo and we'll set you up.

Question 5

How long does setup take?

Accepted Answer

Most businesses are up and running within 24-48 hours. Our team handles all the technical setup — you just need to provide access to your accounts and answer a few questions about your business.

Question 6

What systems do your bots integrate with?

Accepted Answer

We integrate with 100+ popular business tools including Google Workspace, QuickBooks, Square, Shopify, HubSpot, social media platforms, and many more.

Question 7

Will the bots work with my existing website?

Accepted Answer

Yes. Our chat bot and booking widgets work with any website — WordPress, Shopify, Squarespace, Wix, or custom-built sites. Just copy and paste a simple code snippet.

Question 8

Do you provide training?

Accepted Answer

Yes, we provide free onboarding training for every plan. We'll walk you through the dashboard, show you how to monitor your bots, and answer all your questions.

Question 9

Are there any hidden fees?

Accepted Answer

No. Our pricing is transparent and all-inclusive. The monthly price covers the bot, setup, training, and support. No surprise charges.

Question 10

Can I change my plan later?

Accepted Answer

Yes, you can upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle.

Question 11

Is there a long-term contract?

Accepted Answer

No. All our plans are month-to-month. You can cancel anytime with no penalties or cancellation fees.

Question 12

Do you offer discounts for multiple bots?

Accepted Answer

Yes! Our Growth and Professional plans offer significant savings compared to purchasing individual bots. We also offer custom Enterprise pricing for businesses that need all our bots.

Question 13

Is my business data secure?

Accepted Answer

Absolutely. We use bank-level encryption (AES-256) for all data, both in transit and at rest. We're SOC 2 compliant and never sell or share your data.

Question 14

Who has access to my data?

Accepted Answer

Only you and your authorized team members. Our support team can access your account only with your explicit permission for troubleshooting purposes.

Question 15

Do the bots store customer information?

Accepted Answer

Bots process information to perform their tasks but follow strict data retention policies. You control what data is stored and can delete it at any time.

Question 16

What kind of support do you offer?

Accepted Answer

All plans include email support with 24-hour response times. Growth plans and above include priority support with faster response times. Professional and Enterprise plans include a dedicated account manager.

Question 17

Can I talk to a real person?

Accepted Answer

Yes! We're a small team that believes in personal relationships. You can always reach a real human via phone, email, or video call.

Question 18

What happens if a bot makes a mistake?

Accepted Answer

Our bots are highly accurate, but they're not perfect. You can set up approval workflows for important actions, and our team monitors for issues. If something goes wrong, we'll fix it immediately.

Frequently Asked Questions

1General

2Setup & Integration

3Pricing & Billing

4Security & Privacy

5Support

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